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About ISO 10004:2018

ISO 10004:2018 This document gives guidelines for defining and implementing processes to monitor and measure customer satisfaction.

This document is intended for use by any organization regardless of its type or size, or the products and services it provides. The focus of this document is on customers external to the organization.

NOTE Throughout this document, the terms "product" and "service" refer to the outputs of an organization that are intended for, or required by, a customer.

Process Required For ISO Certification

We made it very simple to take iso certification online, you just need to fill the application form, follow the given below steps and you are certified.

Document Required For ISO Certification

Business Registration Proof

Letter Head or Visiting Card

Sales & Purchase Invoice/GST

Scope Of Business

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